Wednesday, August 02, 2006

Computer Geek.

It is freaking hot over here.

So those of you who speak to me semi-annually know that I have been having "computer issues" since May when I destroyed my laptop. Anyway, I have been having enormous customer service problems with Dell and let's just say that it has been a big ol' slab of hell (which rhymes with DELL).

The latest incident occured today when the Dell technician made his SECOND trip to fix my new desktop (which turned out to be a lemon). Despite assurances that we would have a different technician, the same guy came to try again. While he was working I noticed that they had only shipped one new memory card even though I had two memory cards. When I mentioned this to him he got very defensive, telling me that he was just installing what they gave him.

He could not leave fast enough once he had put the computer back together again -- getting all huffy when I asked him to stay while I rebooted the computer and tested it with a program. He was in such a hurry that he left his car keys. Within minutes of him leaving I realized that my computer was now short 1GB of RAM. It had started out with 2GB and now had 1GB.

The asshat had stolen a memory card.

Unfortunately, he won't even be fired since he told us (pre-discovery) that he was quitting his job and getting a new one. All I have to say is Asshat better stay away from me.

No comments: